Technical Support
Updated: 2026-11-10
Start recording
Use a compatible iPhone with iOS 17 or later. Allow Camera and, if you want sound, Microphone in iOS Settings. Select a supported mode. The iOS simulator cannot record with MultiCam. A supported iOS version alone does not guarantee dual-camera compatibility.
Interrupted recording
Return to the app and review the interrupted recording. Completed fragments are retained; the last open fragment may be incomplete. Resume manually with the original configuration, or finish and edit. Keep sufficient free storage and let an overheated device cool down.
Save and share
Export the selected outputs and review playback, sound and orientation. Save requests add-only Photos permission. If permission is denied, the local export remains available. Share sends only the items you select to your chosen destination.
Lifetime Pro and restoration
Lifetime Pro is an optional one-time non-consumable purchase, not a subscription. Use Settings → Restore purchases with the Apple Account used to purchase. If the product is unavailable, free features remain usable. Purchases cannot add camera capabilities that your device lacks.
Contact support
Email alun1020@proton.me. Include your app version, iOS version, device model, selected mode and reproduction steps. You may optionally share technical diagnostics from a recording. Do not send private footage unless you choose to and it is necessary for your request.